In It Together Membership Terms & Conditions

In It Together Membership Agreement

This Membership Agreement (the “Agreement”) entered into and effective as of today's date (the “Effective Date”), by and between the individual(s) below (each a “Member” or “You”) and Calibrate Health, Inc. (“Calibrate”, “we”, “us”) governs your use of and participation in the metabolic reset program (the “Program”). This Agreement incorporates by reference and shall be fully subject to our Terms of Use and Privacy Policy. All terms not defined in this Agreement shall have the meaning set forth in our Terms of Use.  

1. Membership

• Program. Membership includes access to the Program. Program services include member-level medication access management, optimizing prescription medication utilization. The Program combines medication use with intensive lifestyle intervention to catalyze physiological changes and deliver sustainable, cost-effective results. The Program includes accountability coaching sessions and a research-based curriculum that spans classes, recipes, workouts, and more. Calibrate’s mobile app enables daily tracking of food, energy level, weight, and helps members interact 1-1 with their coaching and medical teams. In addition, Calibrate creates opportunities to tap into the Calibrate community for support and inspiration through virtual or in-person group sessions.
• Eligibility. You are eligible to enroll in the Program if you have been enrolled in the metabolic reset program for four (4) or more years and have continuously entered weight tracking data into the Calibrate mobile application. 
• Consideration. As consideration for access to the Program, you must:
  
  - Track your body weight via the Calibrate app at least once per week.
  - Complete asynchronous clinical check-ins every three (3) months.
  - Attend all clinician appointments.
  - Complete annual labs. 

1. No Emergency Care; Certain Services and Items Excluded

Calibrate does not provide urgent care or treat medical emergencies. If you ever have an urgent care need or medical emergency while participating in the Program, you must dial 911 or your emergency provider. Calibrate does not offer or provide primary care services, or dispense any medications or supplements.

1. Direct Health Care Service

The Calibrate Program consists of a direct health care service; for clarity, it is not a health insurance plan. Calibrate does not participate with or bill commercial health insurance plans or federal healthcare programs such as Medicare or Medicaid. Your Calibrate Provider(s) may recommend that you receive services not offered by the Practices or Providers (such as, for example, specialty services or diagnostic tests), but in no event will any Practice be responsible for any resulting medical bills or otherwise. If you have health insurance, your health insurance policy is a contract between you and your insurance company. It is your responsibility to know your benefits, and how they will apply to your benefit payments. Calibrate assumes no responsibility to understand or be bound by the terms and conditions of any insurance plan or program. There is no guarantee that your insurance company will make any payment on or otherwise reimburse in any manner any fees or other costs or expenses you incur in connection with the Program or any other services you may have purchased. 

1. Prescriptions

• Although your Calibrate Provider may prescribe certain medication(s) for you as part of the Program, you understand and agree that the cost of any such medication is not included in the Program. 
• You understand and agree that as part of the Program services, Calibrate may apply to a pharmaceutical company for a coupon or discount program for you or on your behalf and you consent and authorize Calibrate to apply for, and take action necessary to complete such application, coupons or discount programs for you or on your behalf. If you or Calibrate utilize such coupon or discount program to reduce the out-of-pocket cost of your medication, then you understand and agree that you are subject to the terms and conditions of such coupon. 
• You understand and agree that neither Calibrate nor the Calibrate Providers endorse any specific medication, pharmacy or pharmacologic product. If a Calibrate Provider prescribes a medication, that Provider may limit supply indicated in a prescription based upon good clinical practice and/or state regulations, and any medication orders will be based on the Provider’s informed medical judgment, the circumstances of the situation and the best interests of the member. Calibrate does not guarantee that any prescriptions will be ordered as part of the Program and/or through the Services. Calibrate Providers will at all times exercise professional discretion and reserve the right to deny care and/or cancel any prescription due to actual or potential misuse of the Services. You understand that Calibrate nor the Calibrate Providers can control availability of any specific medication, pharmacy or pharmacologic product.
• You understand and agree that any prescriptions that you receive from a Calibrate Provider are solely for your personal use as part of the Program and you will not share or distribute any medication to any other person. You agree to fully and carefully read all provided medication information and labels and to contact a physician or pharmacist with any questions about your medication. Calibrate and the Providers fully honor patient freedom of choice and if you receive a prescription for a medication, you have the right to have any prescription sent to the pharmacy of your choice.
• Finally, you understand, agree and provide consent for Calibrate’s pharmacy partners to contact you, including by SMS message, email and/or via the use of an automatic telephone dialing system, artificial voice and/or prerecorded messages, for purposes of providing pharmacy services to you.

1. Participating in the Program

During the Program, you are expected to comply with additional Program requirements, including, but not limited to, the terms of your Calibrate Commitment that is included in the Program curriculum and incorporated by reference herein. You are also expected to understand and agree that Calibrate may modify or remove components of the Program and may suspend and/or terminate your participation in the Program if you fail to comply with any of the requirements set forth in this Agreement. 

1. Term and Termination

• Term. This Agreement will begin on the Effective Date and continue until either you or Calibrate terminates the Agreement in accordance with the terms herein.
• Termination. You may terminate this Agreement and your participation in the Program at any time by contacting membership@joincalibrate.com after the initial term. Calibrate may terminate this Agreement and your participation in the Program, and/or modify or remove components of the Program at any time. Calibrate will terminate this Agreement if you fail to meet the Consideration obligations set forth above. Upon termination of this Agreement, you will retain access to the Calibrate App’s tracking and member support messaging features only (this includes past tracking data). 

1. Future Amendments

This Agreement sets forth the entire agreement between the parties regarding the subject matter hereof and supersedes all prior or contemporaneous oral or written agreements. Calibrate reserves the right to change this Agreement at any time by providing prior notice through the Services and/or by sending an email to your email address of record. Notwithstanding the preceding, Calibrate agrees that it will not change any provisions related to your Membership Fees retroactively. If you do not agree with the updated Agreement, you may reject it by emailing membership@joincalibrate.com; if you reject the updated Agreement, you will no longer be able to use or otherwise participate in the Program. If you continue to use or otherwise participate in the Program in any way after a change to this Agreement takes effect, that means you agree to the updated Agreement. Except for changes described herein, no other amendment or modification of this Agreement will be effective unless in writing and signed by both parties.